In progress
Rebuilding the Foundations of Proximus+
Redesigning the foundations of telecom product and service management — simplifying complexity, improving operational clarity, and building a platform that can evolve alongside future services, technologies, and customer expectations.
CompanyProximus
RoleSenior UX/UI & Service Designer
Year2024–present
Status
This project is currently in progress. The work is ongoing — a full case study documenting the strategic decisions, design challenges, and outcomes will be published as the project develops.
In the meantime, feel free to get in touch if you'd like to discuss the work directly.